After switching it on the picture flashes for a second and then the screen goes completely black. I will assume that you have a flatscreen TV and not a CRT based one for the answer here. Loose connections, damaged cables or inactive power sources are the probable cause of the problem on your TV. To do that, follow these steps: Unplug the TV and wait 5 minutes. We can help. When it's switched on, the backlight comes on for a moment but then goes off again. - Answered by a verified TV Technician. Determining whether your issue is with the lamp or ballast can be tricky without professional help, but if you recently replaced the lamp, the ballast is likely at fault. Cable connection problem: Your Samsung Smart TV is likely to have a black screen issue due to the cable connection problem. Next, release the button and turn on the TV again If you are attempting to check the picture from a cable box or other devices, swap it for another device. Good luck restoring picture or shopping for a new TV! If all steps have failed, the unit will require service. Problems with LCD or LED TV displays are sometimes caused by a faulty HDMI cable. Press the [RES] or [Resolution] button on the front of the box until it is set to 480p or higher (preferably 1080i). Is an image displayed along with the audio now? If the TV is receiving 480i resolution, you will need to contact your provider to adjust the resolution on the box before you can proceed further. On the supplied TV remote control, press the INPUT button repeatedly until it displays the correct HDMI® input where the source device is connected. Step 2: Watch for warning signsThe fluorescent bulb in your LCD TV dims over time. Step 1 Make sure that the volume is not muted on both your iPhone, iPad, Mac and Apple TV. No sound on theTV (Picture is OK). We apologize for this inconvenience. Tried all of Vizio’s trouble shooting suggestions, still no sound. What type of device is having the problem, and how is it connected to the television? First, check whether the TV stick’s connection to the HDMI port of TV is properly done or not. Cannot record video or sound from the external device. Defective LED or strip of LEDs that provide the “back light” for the picture. ; Make sure your cables are in right spot on both. How to Fix a TV That Won't Turn On: Modern flat screen TV's have a known problem with capacitors going bad. With just one bad LED, the TV will shut down thus no picture can be seen. But it just went black again and i unplugged it and plugged it back in, but nothing seems to be working to get the picture … Please enable JavaScript to ensure you get the most out of the LG site, products, and services. If there is no picture on the TV screen, and if you have a spare video cable try the following connection [A]. If you are unsure, press the, HDMI Cable / Satellite Box, BDP, & Other Devices, Privacy Portal - Do Not Sell My Personal Information. Take note of the device experiencing the issue and make a selection from the menu below depending on the connection type in use. How to Fix Fire TV Stick Not Show­ing Picture. Disconnect the HDMI cable from the TV and move it to an alternate port. Audio cable connection 1. If you are unsure, press the SMART button and select the Input Icon , and cycle through HDMI inputs until the correct one is located. Remove the buffer and see if you get a picture with sound. ; Navigate to the Audio/Sound menu. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. backlight looks as if its still lit though. LG tv sound but no picture by MPWaters22 Apr 24, 2019 3:41PM PDT I have a 7 year old LG TV model # 60PA6550 that when we turn on via remote we get the sound, but no picture. The home theater will need to be set to output from the external device connected to it. I unplugged everything, tried to reset it, no good. Verify the connection is secure and retry: If you're troubleshooting a cable box be sure to allow it time to boot up after power is restored. Troubleshooting - The picture does not appear on the television. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or … If a display appears, continue to the next step. 05/20/2017 by jahjah1231. My Philips TV has sound but no picture. It is not a difficult repair, but does require someone to pretty much completely disassemble the TV. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. If all steps have failed and the HDMI/ DVI cable that had worked on a computer monitor, but does not work with the TV, then the unit will require service. Try using a different cable to see if your TV picture is restored. If this is not possible the set will require service. Firmly insert the HDMI cable in the port labeled "HDMI" on each device, and then turn them both on and press the "Source" button on the remote to select "HDMI" as your TV's input mode. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Connection to TV with only one SCART. Here are some steps to ease you through TV picture loss—from prevention to recognition to next steps when your picture finally does go out.TRANSCRIPTHere's a plot twist—often, your TV picture will go out before the sound does, preempting your show with an unwelcome cliffhanger. 7 If the TV screen is still blank, softly tap it with your finger. Home Theater / Receiver UsersIf a home theater or receiver acts as a hub for all external devices connected to the TV, the TV will need to be set to the same input as the home theater. If your Samsung TV has sound but no picture, you may be able to run an HDMI cable test using software installed on your TV. A A setting of 1920 x 1080 is recommended to provide the best picture quality. The sound is all right but the creen is pitch black. Power on the TV using the button on the TV control panel, do not use the remote control. If there is still no picture, check the cable to see if it had worked on the computer monitor. This is very annoying. Click Amazon: Roku Express: Just $29. Check HDMI Connection is Properly Set or Not. HDMI audio not working occurs frequently on Windows computer or TV; the following sections contain guides on how to fix the problem in both cases. The refresh rate controls the speed at which the TV's image resets itself. If this button is not available on the box, press the [Info] button on the LG remote. Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard: 1 – Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON. If your TV has two buffers, disconnect the upper buffer and see if you get a picture on the lower screen. Ensure the TV is on the proper Input. If not, then it's likely the backlight bulb. Video cable connection → B. Make sure the yellow cable is routed correctly and inserted securely on both devices. The DVD player, for composite cable should be in order with yellow white and red.As for HDTV, you're suggested to look at the TV back where they are at should say … Use the following guide to determine how to resolve a TV with sound but no picture. If all above steps have failed, then your TV will require service. Thanks for the help techjunkie. JavaScript appears to be disabled in your browser. A bad connection may occur temporarily and cause this issue. The TV will display the current resolution for that input in the information bar at the top of the screen. Lose connection can result in no video and audio. 2 – Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. No Sound with AirPlay, How to Fix? Sources issue: Moreover, the issue could be caused by the problems associated with the sources such as DVD player, cable box … In some instances, the cable/satellite box may lose the resolution setting. Does any menu or on screen display appear? If the TV … There is no picture whatsoever, however there is still sound like normal. Be sure the laptop is set to output a resolution supported by the TV. Do you hear audio? This kind of problem usually caused by one of the bad backlight LED in the LED bar. Check which input on the TV the source device is connected to. But there several things you can do to fix a blue screen picture, or at least determine if the problem is your TV or something else. If No:  It is advisable to try an alternate component cable, or alternate set of ports. A. To better assist you, please answer this question. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). Television Has No Sound Answer 2: Make sure the TV is not set to SAP (secondary audio protocol) Television Has No Sound Answer 3: Make sure TV input is correct (someone may have accidentally pressed the “aux” input button or similar causing the … Next, swap the TV to the appropriate input. Open the Settings menu either by using the button on your remote, or if your remote doesn't have a Settings button, press the Home/Smart button, then click the Settings icon. LCD inverters can be replaced, but replacement LCD backlights are not generally available, so buying a new TV may be your only option if it fails. If your LCD or LED TV won't turn on, or makes repeated clicking … When you see a light turn on above the icon, that's a sure indication that your backlight lamp's days are numbered. Last night sound was fine, today it was gone. Plug the device back in, and change the TV to the new input to see if the issue is resolved. Connect the A/V device directly to the TV and not through the audio system using the video cable. If the picture and sound quality is poor on a specific channel only, there is a possibility that the signal strength of the network is poor. A customer of mine sent to me this BG LED TV with the complaint of have sound but no picture. Do any external devices connected to the TV work properly? No display indicates that the TV will require service. TV Has Sound But No Picture Troubleshooting Guide - YouTube If the refresh rate is set at a level the television is unable to produce accurately, it … If you can see images, then the problem is the inverter. In order to get the best possible experience from our website, please follow below instructions. After 15-30 minutes, plug the TV back in then press and hold the power button for a few seconds. Switch off your TV and then unplug it. Hi, I'm Paul Blake for Repair.com with some steps to ease you through TV picture loss—from prevention to recognition to next steps when your picture finally does go out.Step 1: Avoid overheating your TVThe lamp inside your TV is responsible for projecting colors and images onto the screen. If you find sound not coming through HDMI after connecting your computer to an HDMI device, please follow the methods below to solve the problem. Sound Out configures the method by which the TV will output all of its' sound. We will check out the solutions one-by-one. If it remains dark, use a flashlight and angle it against the screen with the TV at a station where you can hear the sound See … Go figure!! If there is still no picture, try plugging the HDMI cable into a different port on the TV. If your Spectrum TV is missing channels or has any type of issue with picture quality or no picture issue, use these troubleshooting steps to solve the issue. No sound on satellite or netflix. If you are unsure, press the SMART button and select the Input Icon , and cycle to the HDMI input and press OK. Be sure the laptop is set to output a resolution supported by the TV. To prevent overheating, keep your backlight system well ventilated and avoid turning your TV on and off repeatedly without allowing it time to cool down in between. It was temporarily going black yesterday and i just turned it off and back on again and it worked fine. Simon July 2008 A setting of 1920 x 1080 is recommended to provide the best picture quality. Be sure the TV is on the correct component input. Is a picture displayed? If only one device has the problem, proceed to the next step. Ensure the TV is on the proper Input. Insignia tv suddenly has no picture but has sound. No picture but has a sound on tv. A potential reason to DVD player no sound on TV trouble is related to the connection, whether the connection is proper and firm in a place or not. In any situation, consider the TV's age and deals on new TVs before deciding.For more tips or to find a qualified service professional, visit us at Repair.com. After mirroring iPhone, iPad or Mac to Apple TV, Apple TV can play videos but there is no sound on the Apple TV. 1. But today’s Smart TVs, and smart TV devices, are just as sophisticated and complicated as any PC, and consequently, susceptible to the same technological glitches. No lamp, no images. So frequent overheating not only shortens the lamp life, but your TV picture life as well. If this is the case you could be looking at somewhere around $175-$200 to fix the set. Took the suggestion here to unplug it and plug it back in after 30+ seconds. Reboot it by turning off your TV and unplugging the receiver. All Rights Reserved, Ensure the TV is on the proper Input. Wait about 10 seconds before you reconnect the receiver, then restore power to it and your TV. Firstly, you need to sign in to the troubleshooting tools for identifying whether your cable TV service has been disconnected for non-payment or any kind of signal outage in your area or not. I have a Vizio smart tv. If the part of the screen you tapped on blinks, your TV is correctly connected to the power supply. Then, check if a picture appears on the TV screen. Step 5: Decide to repair or replaceIf you are not ready to part with your DLP TV, you can have the lamp or ballast replaced. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. If this article didn’t solve your issue, Copyright © 2009-2021 LG Electronics. My parents have a Philips 30PF9946/12 LCD TV which has stopped showing a picture. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Wharfedale LCD3710HDA 37" LCD TV no picture but has sound. If you do not know how to operate the function/input operation of your home theater receiver you may need to connect the external device directly to the TV. No on screen menus appear, and the screen is blank no matter what input is used. A good way to rule out one or the other is to get the room as dark as possible and shine a flashlight at the TV from an angle. Reposition the back cover onto the remote, and slide down to click it into … If No:  It is advisable to try an alternate AV cable, or alternate set of ports. If this is not possible, then the set will require service. Make sure the Red, Green, and Blue cables are routed correctly and inserted securely on both devices. Unplug the external component (if possible) for 30 seconds. Make sure that the Invisible Connection cable is not pinched or bent sharply. The other point of failure could be the ballast, which starts up the lamp and keeps it powered. Incredible picture quality framed as a work of art, Measuring in at an awe-inspiring 88 inches, Find helpful information about your LG product. You can try to fix the audio problem of AirPlay with these steps. I have a ASUS desktop that I bought in 2016 with windows 10 installed. I was very satifyed with it then after an update the sound no longer was being sent with the picture but still was on desktop monitor. Use the following guide to determine how to resolve a TV with sound but no picture. I was miracasting to my tv with a Belkin dingle on HDMI port. (GMT -05:00, United States of America local time) 1. PLEASE HELP! Sound is back. If it remains dark, unplug it and push the power button for about one minute, then plug it back in. sometimes the picture will work but goes blank after a while. Why is the picture being output by the DVD Recorder in Black and White? This happened to my 50" LG and I was able to fix it at no cost by removing that particular LED strip from the circuit. Unplug the external device (30 seconds) and then restore power. 1 Check Remote Batteries Lift the back cover up and away from the remote. See if that resets your TV. Designed with you in mind, LG products offer innovative solutions to make life good. Disconnect the HDMI cable and then reconnect it. A black screen can be caused by a number of problems: 1. To access the Sound Out setting:. If that doesn't work, the issue is likely with the TV's lamp.Step 4: Investigate your picture failureFor DLP TVs, picture loss can involve lamp failure. If there is still no picture, replace the HDMI cable with an HDMI-certified cable. Starting with the most common solutions for no sound from TV: Television Has No Sound Answer 1: Make sure TV is not muted. ; Choose Sound Out, then select the type of connection … If all connected devices have the same issue, the TV will require service. Press the "Menu" button on the TV's remote control, choose "Picture," select the refresh rate and set it to a lower level. Step 3: Reboot your receiverIf your picture does quit, first make sure that it's not just your receiver acting up. How to fix Wharfedale Wharfedale LCD3710HDA 37" LCD tv No picture? We use cookies to give you the best possible experience on our website. to Get your questions answered about product setup, use and care, repair and maintenance issues. Remove and re-insert the 2 batteries. If you start to notice your picture getting progressively dimmer, take it as a fair warning that your LCD's backlight is just about ready to quit.Many DLP TVs have a lamp icon on the TV frame. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Swap your HDMI Cable. If the problem lies with the inverter, your functioning backlight bulb won't receive power. Otherwise, the HDMI port of your TV may also have some problems. My 32' LG LCD TV has suddenly lost picture! For LCD TVs, a failed backlight bulb or inverter could be the culprit. Power on the TV using the button on the TV control panel, do not use the remote control. HDMI No Sound: Windows. 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